Your most demanding client might be your least profitable.

Incremenza was built by Alejandro Martinez, who spent years inside large-scale technology companies before going independent as a consultant working with agencies and consulting firms. The same pattern appeared in every engagement: owners knew their revenue, but had no real visibility into which clients were profitable after all the hidden costs: unpaid support hours, scope that crept past the contract, team time that never made it onto an invoice. He couldn't scale himself as a consultant, so he built the system that does what he'd do. Every diagnostic and playbook in Incremenza came from that consulting work. This is not a tool built by people who've never run a service business. It's built by someone who spent years sitting across the table from owners exactly like you.

Incremenza uses your time tracking data (synced from your existing tool via integration or Zapier) to calculate true client profitability. Non-billable hours are surfaced as costs against the relevant client. This means a client who looks profitable on a billing report but consumes 20 hours of unpaid support a week shows up as the loss they actually are.

Yes. Incremenza integrates with most common time tracking tools through direct integrations or Zapier. If your team uses different tools for different clients, all data flows into one unified view. The categorization happens automatically based on rules you set up once.

Yes. Profit centers in Incremenza let you slice profitability by any dimension you define: service line (e.g., "Strategy", "Implementation", "Retainer"), client industry, project type, or any combination. You see which service lines drive your margins and which look profitable but actually drain your team.

Those tools are genuinely useful for quick tasks: generate a summary, chase an invoice, answer a specific question about last month. If a task needs doing, they can do it faster. What they cannot do is tell you which clients are actually profitable after all your costs are accounted for, which ones represent a dangerous share of your revenue, or how your gross margin compares to other service businesses your size. That kind of intelligence requires your data to be stored, enriched with categories and cost allocations, and analysed over time, not fetched on demand from a single source. Incremenza pulls from every data source you connect, unifies it, and builds a picture of your business that no single tool can see. The result is not faster answers to the questions you already have. It is answers to questions you did not know to ask.

This is exactly the kind of risk Incremenza was built to surface. The concentration risk alert tells you when one client crosses 30%, 50%, or 70% of your revenue, with time to diversify before it becomes a crisis. My Advisor can also model "what if we lost this client?" scenarios so you understand the runway impact in advance.

For a 12-person agency, Momentum's 15 included seats fit your current team with room for a few hires. If you grow past 15, additional seats are $12/month each up to 25 total. The tier is sized for the account management features (which become useful around 10+ clients) and team intelligence features (which become useful around 8+ employees). Most agencies your size start here and have room to grow.