Terms of Service

Welcome to Incremenza. These Terms of Service ("Terms") govern your access to and use of the Incremenza platform and services provided by Incremenza LLC ("Incremenza," "we," "us," or "our").

1. Acceptance of Terms

By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. The Service

Incremenza is a business operating system that connects financial data from third-party integrations (Stripe, QuickBooks, Plaid, etc.) to provide insights, customer health tracking, and automated business operations.

3. Accounts and Security

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account and any activities that occur under it. You must notify us immediately of any unauthorized use of your account.

4. Fees and Payment

4.1 Subscription Fees

The Service is billed on a subscription basis. You agree to pay the fees associated with your chosen plan. All fees are non-refundable except as required by law.

4.2 Platform Fees

For payments processed through our embedded payment system, Incremenza charges a platform fee (currently 1.5%) in addition to any fees charged by our payment processor (Stripe).

5. Third-Party Integrations

The Service relies on connections to third-party providers. We are not responsible for the availability, accuracy, or actions of these third-party services. Your use of such services is governed by their respective terms and privacy policies.

6. Data and Privacy

Your use of the Service is subject to our Privacy Policy. You grant us the right to process your data as necessary to provide the Service, as described in the Privacy Policy.

If you choose to authenticate using a third-party provider such as Google or Microsoft, we receive limited profile information (name, email address, and a unique identifier) from that provider as described in our Privacy Policy. You may disconnect third-party authentication methods at any time from your account security settings at incremenza.com/settings/security.

You may delete your account and request removal of your personal data at any time from your profile settings at incremenza.com/profile. Account deletion is permanent and cannot be undone. We will process deletion requests within 90 days as described in our Privacy Policy.

7. Intellectual Property

Incremenza and its original content, features, and functionality are and will remain the exclusive property of Incremenza LLC and its licensors.

8. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

9. Limitation of Liability

In no event shall Incremenza LLC, its directors, employees, or partners, be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide at least 30 days' notice for material changes.

11. Contact Us